Reboot the computer and enter the BIOS by pressing the designated key, typically F2, F12, or Del (the key differs among manufacturers). In such cases, you’ll need to either make a few tweaks to your BIOS or perform a BIOS update. Update BIOSĪ fresh Windows installation or hardware incompatibility can, though very rarely, cause sound to stop working on Windows 10.

It should be set to Automatic, if it’s anything else change it to Automatic and select OK to save changes and exit. If the test fails, ensure to write down the error code and validation code, and contact Dell Technical Support.While you’re here, also check the Startup type for both services.If the test passes, go to the next step.Follow the on-screen prompts and respond appropriately to complete the diagnostics.Use the arrow keys to select Diagnostics and press the Enter key.When the Dell logo appears, press the F12 key to enter the One-time Boot Menu.Running Dell SupportAssist Preboot System Assessment or enhanced Preboot System Assessment (Dell PSA or ePSA) If the computer can boot into Windows and has an active Internet connection, run a hardware diagnostic test on the sound or audio card using Dell SupportAssist.

Running hardware-diagnostic test using Dell SupportAssist Dell offers both integrated and online diagnostics. To determine if your Dell computer is experiencing a hardware problem, it is recommended that you first run a hardware diagnostic test. Running a hardware diagnostic test can help you identify hardware-related problems and provide you with troubleshooting steps to help resolve the issue. If the audio playback issue persists, go to the next step.

Under Hardware and Sound, click Troubleshoot audio playback.

Under System and Security, click Find and fix problems.

Right-click Start, and then select Control Panel.

How to run the Windows Sound Troubleshooter in Microsoft Windows 8.1 or 8?

Follow the on-screen instructions to complete the troubleshooting process.

Click Playing Audio and then click Run the troubleshooter.

Click Update & Security and select Troubleshoot.

Click Start, and then select Settings (gear icon).

How to run the Windows Sound Troubleshooter in Microsoft Windows 11 or Windows 10? Windows Troubleshooters are built into the Control Panel in Windows 11, Windows 10, Windows 8.1, or Windows 8. Although Windows Troubleshooter cannot fix hardware problems, they are a great place to start if you encounter a problem with the computer. Microsoft Windows includes various troubleshooters that are designed to quickly diagnose and automatically resolve many personal computer problems.

Sound is not working on pc